We have been creating websites for more than 10 years. We work for the most part with small businesses.
Getting a website used to be a discretionary addition - nowadays it's fundamental to any business. It's your showcase to the world and of course, to prospective new clients.
Basically, a website is one of the least expensive ways you can have mass publicity. It additionally adds an expert sparkle to your business or organisation. Nowadays your clients hope to get some answers concerning your business through the web.
You might require a website that acts as a handout - clarifying what you do and drawing in new business; or you might be after a website to keep your current clients educated of what you're doing, i.e. if you own a beauty salon, you might want to let your existing clients know of new products that have arrived.